What does SentientFlow do?
SentientFlow designs AI automation that streamlines internal workflows, automates routine tasks and gives instant access to crucial information. We are a software development company specialising in tailored AI for businesses: secure, reliable automations that fit your processes and protect your data. Our specialisations are custom AI agents, voice agents, workflow automation and, increasingly, AI marketing and video creation.
How does SentientFlow optimise business workflows?
We build end-to-end automations that streamline internal workflows, take over routine tasks and give instant access to crucial information. Each agent gets the tools its job needs, such as email, calendar, CRM, cloud storage, database updates, project management and team chat, so it can finish multi-step workflows instead of handing tasks back. Every build ships with detailed documentation and SOPs describing exactly what the agent does, when, and with which tools, and every solution is tailored to your processes, language and goals.
What is an AI agent, and what is a voice agent?
An AI agent is an assistant built on a knowledge base of your own data and given the tools to complete whole workflows, not just answer questions. Its responses draw on your own documents, systems and history, not generic web knowledge, and it books, updates, routes and follows up through your tools instead of handing tasks back. Voice agents are virtual assistants that talk with your customers in real time on inbound and outbound phone calls: answering questions, qualifying leads and handling support queries, around the clock and in multiple languages.
Which channels can your agents work on?
The same agent, with the same knowledge and the same tools, can work across voice, video avatar, chat, messaging apps, email and team chat, on the platforms your customers and team already use.
How does a project work?
We build your contextual knowledge base, set up pipelines that keep it current, connect your agent to the platforms you prefer and build the custom tools it needs to complete multi-step workflows. Every action is tested for reliability and consistency before go-live, and we finish with documentation, training and ongoing support for long-term success.
How do you protect my data, and where is it stored?
Client project data stays in the client's country. Personal information we process for South African clients' projects is stored and processed in South Africa, and personal information we process for UK clients' projects is stored and processed in the UK. SentientFlow conforms to South Africa's Protection of Personal Information Act, 2013 (POPIA) and complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Where are you based?
We have two offices, in London, United Kingdom, and Cape Town, South Africa, and we work with businesses internationally.
Do you offer AI marketing and video?
Yes. We combine AI generation with hands-on production experience to create videos, voiceovers and campaigns, then connect them to agents that capture and follow up every lead. That includes real-time video avatars, AI video creation, multilingual voiceovers, content campaigns, marketing automation and sound, music and mix.
How do I get started?
Tell us about your business and the workflow you want to automate, or the content you want to create, on our contact page at sentientflow.co.uk/contact/. Send us a few details and we will be in touch, or book a call.
Still have a question? Contact us.
Work on your business, not in it.
Book a free introduction call, send us a message, or speak to Senti, our voice agent, right now.